Blog

Later Ctrl + ↑

The broken “See more” in Facebook

Pinpointing individual problems with the Facebook’s user interface is odd, as everything there is done with contempt for the user. However, I keep stumbling over this nonsense every time, and I just can’t understand why someone would do that.

So, Facebook trims long posts at a random place (moron) and puts a “See more” thing there. If you click it, it expands the full post. But instead of expanding it downwards, it expanding it upwards! The text that you were reading a second ago and hadn’t yet finished reading, jumps who knows where, and now, there is something absolutely unrelated in front of your eyes:

By the way, once in ten times, “See more” would open a post in a new tab instead of expanding it on the spot.

Tiles, balance, and harmony

Like all normal people, I have an OCD about sidewalk tiles. I have to step on the seams the same number of times with each feet. Or, if I step over a drainage canal with my left foot, then I have to step over the next one with my right foot. I take delight in balance and harmony in my life.

When I was running today, the peculiarities in the tile pattern occurred once every ten meters or so. It goes without saying that my feet should have had an equal share of them. But who would intentionally mess up their running pace just for that? I want everything to be smooth and natural, otherwise it’s hardly balance or harmony.

To my surprise, I didn’t actually have to think or analyze anything. My body perfectly adjusts the stride length so that everything flows seamlessly (no pun intended). As I see another strip of red tiles seven meters away, I somehow know how to run so I can step on the next one with my other foot. Turns out, balance and harmony come easy to me.

Selecting country to enter your phone number

Here is an example of a dumb user interface. You can’t just enter your full phone number, you have to select a country from the list first:

It is especially tough when you have +44 number. I don’t know what to look for: UK? United Kingdom? Britain? Great Britain? England...? Even if there is a correct answer to this question, it is not necessarily the case that the authors of the form have the same idea.

To make thing worse still, it’s a custom dropdown instead of a system one, which means — of course! — that nobody bothered to implement keyboard support, so you have to scroll back and forth in this tiny area.

Bus lane sign

Together with Nikita Dubrovin, we made a new road sign:

The text says: “Dedicated lane only for fixed-route transport. In operation since 28th of August. Fine for entry: 1500 ₽”.

In some cities public transit is just beginning to receive proper treatment. Many drivers are yet unaccustomed to bus lanes and may ignore the official sign 5.14 “Lane for fixed-route transport”. Our sign explains the idea of a dedicated lane in words, while also teaching standard signs and markings.

Full list of Aegea features

The website of my blogging engine, Aegea, has been updated with the Features page, where all features are listed. It’s a long list, check it out:

Try Aegea, it’s amazing.

May I notify you

Notifications often appear at the wrong time: while I am trying to finish a sentence or to listen to my colleague on a call. However, in many cases there is no reason to be notified at a certain time to the exact second. The reminder to take a pill this morning popped up while I was running! Clearly, I’m not going to take it while I’m running, so why not hold the reminder until I finish?

In real life, there is a way to notify without interrupting: by raising your hand. The interface actually has different degrees of “intrusiveness” of notifications as well: red badges, temporary banners, modal windows, sounds. But in real life, if I’ve raised my hand and I don’t get noticed, I can raise it higher after a while, then wave it, or even stand up. If nothing helps, I can say “Excuse me!”

Notifications in the interface lack this kind of progressive persistence. Given the urgency of the message itself and how busy I am, the interface can either tell me everything right away, or start with a little neat dot in the status bar (“raised the hand”), then animate that dot (“waved the hand”) and only if I am not paying attention for very long, bring up a full interface.

The best way to make a text in quotes into a link

Sometimes you may need to make a text in quotes into a link:

Quoted links

Many designers notice that underlined quote marks look bad, so they exclude them from the link:

Correctly quoted links

However, meaning-wise and in terms of Fitts’s law, the quote marks should be included in the link: they are related in meaning to the text inside them, not outside them, and it’s easier to click a larger link.

So the best way to make a text in quotes into a link is to make the whole thing a link while underlining only the text:

Correctly quoted links

Fuel low; here are petrol stations

When running out of fuel, not only does my car light an LED, but also offers to show the nearest petrol stations using the built-in navigation.

Any error or problem message in an interface should not just state it indifferently, but also help you find a solution.

Earlier Ctrl + ↓